Business Application & Quality Analyst II

• Position is eligible for Remote / Work from Home opportunity*

Department: Application Development

Job Grade: E12

As a condition of employment physical work location must be in one of the 50 states or the District of Columbia.

Notice of Collection & Privacy Policy for Applicants Residing in California: California Applicant Privacy Policy | Noridian (noridiansolutions.com)

Job Title

Business Application & Quality Analyst II

Job Summary

The Business Application & Quality Analyst is responsible for gathering and documenting business requirements for assigned projects and systems. This position serves as a liaison between Information Technology (IT) and the business area(s) on projects and initiatives. This position works with multiple business departments to review identified needs for various business functions with the goal of identifying business application solutions available to meet those needs.

Essential Functions

(Key Duties/Responsibilities/Accountabilities)

• Conducts impact assessments to understand business and application implications to requests being considered. Interviews any impacted functional area to ensure requirements are gathered.
• Independently creates documentation of business requirements for all projects, including use cases.
• Collaborates with project team in defining possible solutions to business needs.
• Works directly with the IT development staff throughout life cycle to ensure system modifications are correctly implemented.
• Provides input into technology, processes, and templates to support test planning and execution
• Prepares for and leads or participates in defect triage meetings, provides status updates for testing activities, and engages with project team to support defect remediation
• Understands and applies basic project management skills on medium-sized projects.
• Possesses an organizational understanding across all lines of business and applies this understanding to each project, problem, or assigned tasks.
• Identifies opportunities and implements process improvements at a cross-departmental level.
• Conducts training and presentations to users that utilize the products and solutions
• Defines processes and procedures to align with IT testing policies
• Supports impact assessments to understand business and application implications to requests being considered.
• Organizes and leads small to medium project requirement meetings.
• Under guidance, creates documentation of business requirements for small and medium-sized projects, including use cases.
• Acts as a liaison between the organization's business functions, IT staff, and vendors.
• Conducts daily performance monitoring of business applications in production
• Writes test cases to meet functional requirements
• Creates testing plans for initiatives under leadership of senior staff
• Carries out test execution, defect tracking, and logging of functional testing
• Logs defects and collaborates with project team on remediation and revalidation efforts
• Supports and coordinates UAT testing activities on IT related initiatives.

Non-Essential Duties and Functions

• Other duties as assigned.

Minimum Qualifications

• Associate degree in IT, Business, or related field and 4 years' related work experience OR a combination of education and equivalent work experience as determined by HR
• 2 of the 4 years' experience must be in gathering business requirements and creating use cases
• Intermediate understanding of IT systems, platforms, and data flow
• Understanding of systems development life cycle
• General testing processes and methodologies
• Strong and effective written and oral communication skills

Preferred Qualifications

• Bachelor's degree in Information Technology or Business
• Ability to manage and communicate with various stakeholders
• Ability to direct and maintain a productive and conducive working environment
• Ability to coordinate activities among co-workers, vendors, and peers
• Strong problem solving and analytical skills
• Healthcare and/or Medicare experience

Environment and Cognitive/Physical Demands

• Office environment
• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve
• Requires prolonged sitting and telephone usage
• Requires the use of office equipment such as computer terminals, telephones, copiers and printers
• Infrequent lifting to 15 pounds
• Infrequent stooping

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to, Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.

Total Rewards Package:

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal, and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

An employee in this position may be required to possess a "Federal Identification Card" (Federal ID) as a condition of employment. Federal ID's may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS. Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Below is the salary range for potential new hires.

Salary Range: The pay range for this position is $59,937.84 - $98,582.59 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Other Compensation: Incentive Plan & Lifestyle Benefit

This job will be closed 04/16/2025 at 8:00AM CST. No further applications will be considered.