Consulting Network Reliability Engineer

Description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Consulting Network Reliability Engineer with HCA Healthcare you can be a part of an organization that is devoted to giving back!

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Consulting Network Reliability Engineer to help us reach our goals. Unlock your potential!

Position Summary

What makes HCA Healthcare Information Technology Group (ITG) unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in many industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." This guiding vision pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to raise the bar, unlock possibilities, and care like family.

As a Consulting Network Reliability Engineer you will provide best practices for mission-critical applications across the enterprise with a primary focus on the development and ongoing improvement of the Network Operations Center. youll have the skills and decision-making capabilities to work with the NOC manager and engineering staff to identify needs and develop solutions. You will spend time analyzing system performance and identifying ways to enhance the reliability of our environments, from developing dashboards, performing configuration changes, building robust monitoring systems, and learning how to leverage automation to drive efficiencies. You will help drive uptime and reliability across the enterprise.

Major Responsibilities:

• Collaborate with stakeholders (Network Operations Center, Network Support) to understand functional and non-functional requirements.
• Lead Investigations and solution proposals to development and design problems.
• Participate with team members in scope of work estimation and forecasting.
• Improve performance of existing software by diagnosing and resolving critical issues.
• Strategic enterprise network support planning and integration of new technologies.
• Prepare technical documentation, including software & architectural design evaluation plans, data flow diagrams, test results, and technical manuals.
• Adhere to and influence established development practices and processes.
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
• Ongoing review of technology, infrastructure, and code to enhance and build resiliency into the applications.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development & deployments with speed, reliability, and well-defined service-level objectives.
• Partner with development teams and vendors of 3rd party applications to improve services through rigorous testing and release procedures.
• Build/Develop automations to self-heal applications and reduce the toil of manual operational tasks. Pursuit of operational excellence, uptime, and reliability of our applications
• Support system upgrades, architecture design, implementations, and deployments.
• Ability to work in a complex organization, navigate multiple verticals of expertise and negotiate, guide direct and influence your peers to provide real solutions.
• Engineering consultations of Level III network troubleshooting/problem resolutions, protocol analysis, network troubleshooting/problem determination skills with network trace/capture/analysis software
• System architecture and tiered application modules knowledge. Understanding of end-to-end data flows and traffic patterns.

Education & Experience:

• Bachelor's degree Computer Science or related field Preferred
• 7+ years of experience a Software development or engineering roles Required
• Or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

• Cisco CCNP or equivalent experience Preferred
• Checkpoint Firewall Certifications Preferred

Knowledge, Skills, Abilities, Behaviors:

• Knowledge of infrastructure, frameworks, and software/cloud design patterns for implementing applications in the cloud. Preferred
• Experience in the use and implementation of relevant tools and platforms (e.g., Splunk, Thousand Eyes, Spectrum, Cisco NDI, Meraki) Required
• Experience in one or more coding languages. (JavaScript/Typescript, C#, Python, Java, Swift or Kotlin) Preferred
• A proactive approach to spotting problems, areas for improvement, and monitoring gaps Required
• Be a creative thinker, not bound by "the way things have always been done". What you know is less important than how well you learn and innovate. We don't need engineers who know all the answers; we need engineers who can invent the answers no one has thought of yet, to the questions yet to be asked. Required
• Experienced in helping define SLIs, SLAs & SLOs, and the experience to build observability to report on operating against those objectives. Required
• Strong ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. Required
• Ability to build and maintain strong cross-functional partnerships at all levels of the organization Required
• Ability to work, make aligned decisions, plan, and accomplish goals without explicit direction/guidance from leadership. Required
• Experience with system architectures, how software systems interact, and integrate Required
• Ability to evaluate new technologies to assist senior leadership align it to the HCA Healthcare strategic roadmap. Required
• Strong understanding of SRE practices and implementations. Required
• Ability to determine best practices and articulate authoritative direction. Required
• Ability to help establish and grow the SRE principles with the team. Required
• Growth mindset and a willingness to learn new skills, technologies, and frameworks. Required

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that invests in you! We are reviewing applications for our Consulting Network Reliability Engineer opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.