Quality Assurance Specialist

Job Title:

Per Diem Quality Assurance Specialist

Classification:

Job Class:

Reports to:

Director of Quality Assurance

Current Incumbent:

Effective Date:

Position Summary

The Quality Assurance Specialist works closely with the QI, Mental Health and IT/IS teams to track and review data, assist with mental health office tasks, and support the functionality of agency Electronic Health Records.

Position Responsibilities:

• Review and track data in Electronic Health Records for Accuracy and program outcomes
• Assist with myEvolv data entry, testing, and overall build.
• Update Electronic Health Record with demographic and client information.
• Assist with treatment team follow up around obtaining documents and/or responses to QI tracking questions.
• Assist with maintaining the medical/mental health charts (for example, uploading Psychosocials into the Electronic Health Record).
• Conduct internal audits as-needed.
• Assist with scheduling Psychiatry and Psychology appointments and making reminder calls when primary staff are out of the office.

Qualifications:

• High School Diploma, some college preferred
• Ability to establish effective working relationships with supervisors, caseworkers, clerical staff as well as with youth and families
• Ability to work collaboratively with an interdisciplinary treatment team
• Ability to prepare clear, accurate and comprehensive spreadsheets and/or reports
• Strong verbal and written communication and computer skills
• Bilingual in Spanish preferred

Travel Requirements:

This position's main office is located at 630 Flushing Avenue in Brooklyn, NY and work can be completed remotely or in person based on clinical need and client preference.